Rules

Whilst we at Peak Gateway all hope Guests will have a relaxing and enjoyable stay and where most Guests and visitors will behave in a correct manner, the following rules are designed to ensure all Guests are aware of the requirements when staying at the site.

Behaviour

All Guests are requested to keep noise to a minimum from 21.00. From 23.30 until 08.00 the site has a “no noise” policy.

The management will not tolerate any physical or verbal abuse on any member of the staff.

Any guest requested to leave the site due to breach of the site rules will not be entitled to any refund of fees outstanding.

Children

Supervise children properly so that they are not a nuisance or danger to themselves or others.

Children must not be left alone on the site at any time.

Children under 6 years of age must be accompanied by an adult, around the site, at all times.

Children aged 17 and under are the responsibility of their parents or guardian, whilst on the site.

Peak Gateway accepts no responsibility for injury and damage caused whilst using the play equipment and any other activities provided.

No person under the age of 18 will be allowed in the Family Room of the Outside In or The Blenheim Function Room unless accompanied by a parent or guardian.

All children should be accompanied by their parent/guardian from 22.00.

Access

Guests will be supplied with a personalized barrier card to enter the site via the electronic barrier. The barrier card is to be used to let in one vehicle and this will be the guests registered vehicle. The guest will reimburse Peak Gateway the cost of any damage caused to the electronic barrier through mis-use.

On final departure from the site the barrier card should be posted in the box provided at the exit barrier.

Pitch use

One tent or caravan per pitch.

No pup tents are allowed.

All caravans should be placed on a pitch so that the towing hitch is toward the service road.

Caravans may erect one awning on your allocated pitch upon payment of an additional charge. (Note annexes to awnings are not allowed).

The number of people using the caravan will be restricted to the number of berths inside the caravan.

Vehicles On Site

No vehicular access to the site between 23.30 and 08.00. Vehicular movement on the site should be kept to a minimum and cease from 23.30. Guests wishing to leave the site outside these hours are to leave their vehicles in the visitors car park.

There is a maximum speed limit of 10mph on site.

Drinking and driving is not allowed on site, nor is it permissible to allow children or anyone not authorized to drive on the public highway, to control a motorized vehicle on site.

Only one vehicle is allowed per booking extra vehicles will incur a surcharge and have to be registered at Reception.

No commercial vehicles are allowed on site past the barrier.

Day Visitors

Guests are not allowed visitors on site, unless prior agreement has been obtained from Reception. Visitor's cars must be left in the visitors car park and all visitors must leave by 20.00.

Insurance

The site and its facilities are used entirely at Guests' own risk. Guests must ensure their vehicle and personal insurance covers third party liability whilst on the site. No liability is accepted by us in respect of any person or property. Caravans being moved by us are moved at the owners' risk.

Vehicles and caravans at Peak Gateway are left entirely at the owners' risk. We recommended that they are insured accordingly.

Electrical/Gas Use

Heating of caravans should be by way of the heating system supplied by the manufacturer of the caravan.

No electric heaters are allowed in caravans.

No electric equipment is allowed in awnings.

One electric hook-up lead per caravan is allowed. This should only be used to the manufacturers supplied hook-up point.

A current electrical safety certificate is required for all caravans. Peak Gateway may require sight of this certificate.

All gas cylinders should be placed in the designated area inside your caravan and not left outside at any time.

Consumption of Alcohol and Behaviour

No person under 18 is allowed to consume alcohol anywhere on the site.

The management reserves the right to refuse to serve alcoholic drinks to any person and to ask any person to leave the site where such person is behaving in a manner likely to cause a disturbance, damage to equipment, or property. The police will be called in all instances of a disturbance.

Barbecues/Campfires

No barbecues less than 18'' off the ground (for cooking food only) and no barbeques after 22.00.

Strictly no campfires or braziers on site.

Other

  • Water supply on site is not to be used for car washing.
  • Dogs must be kept on a lead at all times and not left unattended whilst on site.
  • All dog owners must clean up after their dogs.
  • We have a policy to encourage recycling. Please use the bins provided for glass, plastic bottles, cans & cardboard.
  • All other refuse to be disposed of in the general waste bins provided. We will only accept refuse in black bin bags. You are responsible for the removal of larger and bulky items.
  • Smoking is allowed only in designated areas.
  • Peak Gateway reserve the right to inspect any caravan at any time.
  • Peak Gateway reserve the right to tow off any caravan should the need arise.
  • Peak Gateway reserve the right to request any guest to relocate at any time.

Peak Gateway Ltd reserve the right to alter these rules from time to time as necessary and the current version of rules will be displayed at Reception.

Revised January 2013

Category: Information
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